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Customer Service

Please contact our customer service through one of the channels below.

The assem team can be reached from Monday to Friday from 09:00-21:00, on Saturday from 09:00-17:00. On Sunday you can reached us from 12:00-17:00 by chat and e-mail.

You can contact us at:

We always do our best to serve you as quickly and as well as possible! You will receive a response from us within 24 hours.

Frequently asked questions

In order to answer most questions directly, we have collected frequently asked questions for you and bundled them into different categories.